our crew
The team that delivers freshness
FAQ's
Everything you wanted to ask but didn’t know who to
Get in touch
How do i schedule a pickup?
You can schedule a pickup through our website or mobile app. Just choose your preferred time, add special instructions if needed, and we’ll handle the rest-from pickup to doorstep delivery.
What areas do you serve?
We currently serve London and nearby neighborhoods. To check if your location is covered, enter your ZIP code on our website or contact our support team for quick assistance.
How do you charge for services?
Pricing depends on the service type and laundry weight. Add-ons are charged individually. You’ll see a full breakdown before confirming your order-no hidden fees, just transparent, affordable pricing.
What if i miss my pickup?
No worries! You can reschedule at no extra charge. Just log into your account and choose a new pickup time, or contact our team for help if you need to make changes.
Do you offer express service ?
Yes, we offer express service for urgent orders. Select the express option during checkout for priority handling. Your laundry will be delivered faster than the standard service.
How do i pay my order ?
You can pay securely online using major payment methods. Simply complete the payment during checkout for confirmation. Your order will be processed instantly once the payment is done.
How do i schedule a pickup?
You can schedule a pickup through our website or mobile app. Just choose your preferred time, add special instructions if needed, and we’ll handle the rest-from pickup to doorstep delivery.
What areas do you serve?
We currently serve London and nearby neighborhoods. To check if your location is covered, enter your ZIP code on our website or contact our support team for quick assistance.
How do you charge for services?
Pricing depends on the service type and laundry weight. Add-ons are charged individually. You’ll see a full breakdown before confirming your order-no hidden fees, just transparent, affordable pricing.
What if i miss my pickup?
No worries! You can reschedule at no extra charge. Just log into your account and choose a new pickup time, or contact our team for help if you need to make changes.
Do you offer express service ?
Yes, we offer express service for urgent orders. Select the express option during checkout for priority handling. Your laundry will be delivered faster than the standard service.
How do i pay my order ?
You can pay securely online using major payment methods. Simply complete the payment during checkout for confirmation. Your order will be processed instantly once the payment is done.